IT Support
ITWORX exists to take the headache out of IT for you, whether you need a full support solution backed by years of experience, or an extension to your current IT Team, ITWORX can tailor a support solution that meets your needs.
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Through flexible models we help clients optimize their IT systems, offering a holistic support environment to enable peace of mind and ease of support to end users.
Hardware Support
Our NOC based Tier 1 through Tier 2 approach provides incident resolution and request fulfilment, from simple break fix issues to complex issues and root cause analysis of problems at Tier 2 and above.
What Next?
For more information about any of our IT support services, please contact us today helpdesk@itworx.co.bw or call 3959936, 3937767/8 to speak to one of our technology specialists.
Technical assistance request instructions
How to log a technical request
Technical Assistance can be logged through the following channels:
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Phone: +267 71924495
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Email: helpdesk@itworx.co.bw
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WhatsApp: +267 71924495
What I need to share when logging a request
The below details are key when logging a request:
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Name of Company
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Name of the Person experiencing the problem and their contact details, especially mobile number
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What is the nature of the problem/request?